Blog

Why Simulation Training Fast-Tracks Customer Service

Posted by SimTutor on Oct 2, 2019 8:02:22 PM

A customer service or call centre agent is a customer’s first point of contact with an organization and so excellent performance is mission critical for customer retention. It directly impacts the business’s bottom line.

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Why Simulation Elearning is Vital in The Hospitality Industry

Posted by SimTutor on Sep 18, 2019 9:09:00 AM

The hospitality industry is highly competitive. Organizations and their staff must be motivated continually to do their best and improve their performance.

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