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Recidivism is the tendency of a convicted criminal to re-offend. It is a term used when released criminals are re-arrested, re-convicted and re-incarcerated.

In September 2019, Pearson published their 2019 Global Learner Survey, in which they surveyed 11,000 learners in 19 countries. The goal was to get updated perspectives on how people are learning around the world.

The three Back to the Future movies are ranked among the best-known time travel stories. They center around a teenager, Marty McFly and scientist/inventor Doc Brown and his time-defying DeLorean sports car.

A customer service or call centre agent is a customer’s first point of contact with an organization and so excellent performance is mission critical for customer retention. It directly impacts the business’s bottom line. Simulation based training is a key to ensuring that staff are properly skilled.

Instructional designers often encounter high levels of reluctance to change in the corporations in which they work.

The hospitality industry is highly competitive. Organizations and their staff must be motivated continually to do their best and improve their performance. Simulation eLearning and scenario based training will ensure that staff are highly competent.

Soft skills and emotional IQ have become buzzwords in the corporate environment. 

Safety-critical organizations face a unique training challenge. Training must increase competency and decision-making skills but also minimize harm from trainee errors. It must avoid serious injury, loss of life or damage to expensive equipment and systems. A training disaster might also adversely affect the company’s public reputation.

“The difference between great people and everyone else is that great people create their lives actively."  ~ Michael E. Gerber